Expert Services

---

 All of our probe repairs go through a rigorous quality assurance process to ensure they meet the highest industry standards. From initial inspection to final testing, each repair is handled by skilled technicians using advanced technology to guarantee precision, reliability, and optimal performance. Our commitment to quality means you can trust every repaired probe to deliver accurate diagnostics and dependable results, helping you provide the best care for your patients.

For even faster service, we offer an Exchange Program that eliminates the need for loaner probes and repair turnaround times. With this option, you can swap your non-working probe for a fully functional one immediately, so your operations continue without delay. Our Exchange Program provides a quick, hassle-free solution to keep your equipment running smoothly

 Completing quality repairs can take time, and that’s why we offer our exceptional Loaner Probe program. When you choose us for your probe repair needs, we’ll provide a Loaner Probe at no additional cost, ensuring that your patient care remains uninterrupted. Our loaner probes are meticulously maintained and tested for quality, so you can trust they’ll perform reliably in your hands. Additionally, our dedicated customer support team is here to coordinate every step of the process, making it seamless and worry-free. Your focus stays on patient care—we’ll handle the rest.

 Regular preventive maintenance is crucial for ensuring your ultrasound equipment operates at peak performance. Our thorough inspections, cleaning, and calibration processes help prevent unexpected breakdowns, extend the lifespan of your machines, and enhance imaging accuracy. By proactively addressing minor issues before they become major problems, we help you avoid costly repairs and downtime, ultimately supporting continuous patient care and diagnostics. Our commitment to excellence in preventive maintenance means that you can trust your equipment to provide reliable, high-quality results for your patients every time. 

 We aren’t just sitting at our desks sending emails—we’re road warriors with boots on the ground, completing repairs on-site with our Expert Field Service Engineers (FSEs). Our team travels directly to your facility, equipped with the tools, parts, and expertise needed to address issues quickly and efficiently. This commitment to on-site service minimizes downtime, keeps your equipment performing at its best, and allows your team to focus on delivering exceptional patient care. With our FSEs, you’re getting fast, reliable, and expert support exactly where you need it most. 

 When your equipment requires more extensive service, our Depot Repair program offers a comprehensive solution. No matter where you’re located, you can easily mail your system to us for specialized care. At our repair facility, we utilize advanced tools, controlled testing environments, and the expertise of our skilled technicians to perform in-depth diagnostics and repairs with the utmost precision. Each piece of equipment undergoes rigorous quality checks to ensure it returns to you in peak condition, extending its lifespan and reliability. With Depot Repairs, you get the highest standard of service—no matter where you are 

 We offer a comprehensive selection of high-quality parts for your diagnostic imaging ultrasound systems to keep your operations running smoothly. Our inventory includes OEM-certified and compatible parts, ensuring reliability, durability, and optimal performance for a wide range of systems. Every part we sell goes through thorough quality checks to meet industry standards, so you can trust its compatibility and effectiveness. With fast shipping options and knowledgeable support, we’re here to provide the parts you need, when you need them, to minimize downtime and keep your equipment in top shape. 

Our specialized DICOM Configuration Services for ultrasound devices streamline the setup process, ensuring seamless connectivity with DICOM servers and PACS systems. 

 We provide a full range of ultrasound systems tailored to meet the needs of healthcare providers. Our inventory includes new, refurbished, and pre-owned systems from trusted manufacturers, all rigorously tested and certified to deliver reliable, high-quality imaging. Whether you’re looking to upgrade, expand, or replace existing equipment, our knowledgeable team can help you find the right solution for your practice and budget. With flexible purchasing options, expert guidance, and support through every step, we make it easy to invest in ultrasound technology that enhances patient care and diagnostics.